A Review of Students' Reading and Borrowing Books in PTAR UiTM Raub

Abstract

Borrowing books is an important service provided by libraries. However, in this modern day, the technology revolution has had a major impact on society today, creating unforeseen developments, which has also affected borrowing behaviors in the library. One of the key variables to help libraries deliver more proactive services in future is to study the behavior patterns of the students. It is a great significance to analyze the frequency of borrowing books in the library, to allocate resources and improve the books borrowing services to supports the library's strategic goals. Hence, this study focused on determine the frequency of borrowers in PTAR UiTM Raub by faculty and to determine the pattern of borrowers in PTAR UiTM Raub according to month from the year 2016 until 2019. The scope of this study is limited to the number of books borrowed by students. The data was gathered from Web Based Integrated System (WILS) and graphically illustrated for the purpose of analysis and pattern studies. The findings found the students from Faculty of Administrative Science and Policy Studies (FSPPP) borrows a huge number of books which is about 62.89% compared to Faculty of Business Administration (FPP) and Faculty of Computer and Mathematical Sciences (FSKM) with 24.38% and 12.72% respectively. Apart from that, it appears from the monthly trend that most of the books are borrowed in April and October which are the first two months following semester enrolment. Meanwhile, the statistics show that the number of books borrowed decreases during semester breaks, which are February and august. In conclusion, all study objectives were met, and it is hoped that this information would be useful to the librarians at PTAR UiTM Raub so that they may provide better solutions to increase the number of books borrowed by students even during COVID-19